CONTACT // FAQ'S

CONTACT

MARKETING

All inquiries directed towards marketing, events, or if you are a blogger looking to collaborate, please contact us via marketing@theillusionistdistillery.com

SALES

Inquiries regarding retail or gastronomy, please contact us via sales@theillusionistdistillery.com

EXPORT

Inquiries regarding export and distribution, please contact us under export@theillusionistdistillery.com

SHOP FAQ's

SHIPPING
  • Germany: We ship within Germany with DHL. Shipping costs are €3.90 per order. For orders over €49.00, shipping is free. Delivery takes up to 3 business days.
  • Austria // France // Netherlands: We will ship your package with DHL. Shipping costs are €5.90 per order. For orders over €99.00, shipping is free. Delivery takes approximately 5-7 business days.
  • Denmark: We will ship your package with DHL. Shipping costs are 45 DKK per order. For orders over 749 DKK, shipping is free. Delivery takes approximately 5-7 business days.
  • Sweden: We will ship your package with DHL. Shipping costs are 115 SEK per order. For orders over 999 SEK, shipping is free. Delivery takes up to 7 business days.

Due to tax regulations, we currently cannot ship to other countries. However, we are actively looking to expand on our range of delivery and service.

ON-SITE PICKUP

We currently do not operate an on-site store for pickups, however you may call in advance to organize a pickup, under +49 (0) 89 1500 184 0. Alternatively, if you're a local in Munich, feel free to drop by Curtain Call Bar in Glockenbach to purchase any Illusionist Dry Gin products of your choice.

PAYMENT METHODS
We accept the following payment options: Paypal, Credit Card, Google Pay, Sofortüberweisung and Apple Pay.
DISCOUNT CODE

Please apply the discount code in the checkout process. Once you are in the checkout page, there is a field to add your code - this will automatically update the value of your shopping cart.

You don't have a discount code? Make sure you subscribe to our newsletter for exclusive deals and promotions. 

CANCELLATION

If you would like to cancel your order, please reachout to support@bemakers.com 

Please note, all communications will be held in english between you, the customer, and Bemakers. Should you require German support, please reach out to us at info@theillusionistdistillery.com

RETURNS

If you would like to request a return for your order, please reachout to support@bemakers.com 

Please note, all communications will be held in english between you, the customer, and Bemakers. Should you require German support, please reach out to us at info@theillusionistdistillery.com

PRODUCT FAQ's

WHAT CAN I DO WITH THE BOTTLE ONCE IT IS EMPTY?

If you want to dispose of the empty bottle properly, please recycle and discard in the white glass container. The bottles are glass, and have a special matte black coating, but otherwise the glass itself is clear.If you would otherwise like to repurpose the bottle, upcycling is the way to go!

You can build your own lampshade, soap dispenser, remodel the bottle as a flower vase, or simply use it as a vessel for your olive oil.